• Employee Commitment under the Challenging Circumstances of Post-Covid-19 Pandemic: The Expanded Role of Social Capital

    The Interdisciplinary Journal of Human and Social Studies, Vol.2, issue 1, p.31-38, 2023
    12 Downloads, 177 views
    • Research paper

    Abstract

    The purpose of the study was to examine the effect of relational social capital on employee commitment within Moroccan private organizations in the context of post-Covid-19 pandemic. Using non-probability snowball sampling, a total of 387 Moroccan employees participated in the study by completing an 18-item questionnaire. The instrument consisted of demographic questions and items relying on a seven-point Likert scale. Through Pearson product moment correlation and linear regression analyses, relational social capital was found to be positively and significantly associated with employee commitment dimensions, namely affective, continuance and normative. These findings suggest that organizations that create and promote trust in the workplace are more likely to ensure the commitment of their employees, which in turn can potentially allow for quick recovery from the pressing economic crisis caused by the pandemic. Further implications of the study are discussed. Moreover, research limitations and recommendations for future enquiry are addressed.

    Keywords

    Social capital, employee commitment, post-Covid-19 pandemic, Moroccan private organizations

    References

    1. Adler, P. S., & Kwon, S. W. (2002). Social capital: Prospects for a new concept. Academy.of.management.review,.27(1),.17-40. https://doi.org/10.5465/amr.2002.5922314
    2. Bartholomeusz, R. A., Perera, D. R., & Masinghe, Y. P. (2021). The effects of workplace loneliness on employee commitment during the Covid-19 outbreak..Int..J..Bus..Manag..Invent,.10,.19-27. https://doi.org/10.35629/8028-1004011927
    3. Baruch, Y. (1998). The Rise and Fall of Organizational Commitment. Human Systems..Management,..17(2),..135-143. https://doi.org/10.3233/HSM-1998-17207
    4. Becker, H. S. (1960). Notes on the Concept of Commitment. American Journal of Sociology, 66(1), 32-40. http://www.jstor.org/stable/2773219.
    5. Chow, W. S., & Chan, L. S. (2008). Social network, social trust and shared goals in organizational knowledge sharing. Information & management, 45(7), 458-465. https://doi.org/10.1016/j.im.2008.06.007
    6. Chua, A. (2002), “The influence of social interaction on knowledge creation”, Journal of Intellectual Capital, Vol. 3 No. 4, pp. 375-392. https://doi.org/10.1108/14691930210448297
    7. Cohen, A. (2007). Commitment Before and After: An Evaluation and Reconceptualizationof of Organizational Commitment. Human Resources.Management.Review,.17(3),.336-354. https://doi.org/10.1016/j.hrmr.2007.05.001
    8. De Clercq, D., Dimov, D., & Thongpapanl, N. (2013). Organizational social capital, formalization, and internal knowledge sharing in entrepreneurial orientation formation. Entrepreneurship theory and practice, 37(3), 505-537. https://doi.org/10.1111/etap.12021
    9. Diab-Bahman, R., & Al-Enzi, A. (2020). The impact of COVID-19 pandemic on conventional work settings. International Journal of Sociology and Social Policy, 40(9), 909-927. https://doi.org/10.1108/IJSSP-07-2020-0262
    10. Ellinger, A. E., Musgrove, C. C. F., Ellinger, A. D., Bachrach, D. G., Baş, A. B. E., & Wang, Y. L. (2013). Influences of organizational investments in social capital on service employee commitment and performance. Journal.of.business.research,.66(8),.1124-1133.
    11. Elele, J., & Fields, D. (2010). Participative Decision Making and Organizational Commitment: Comparing Nigerian and American employees. Cross Cultural Management: An International Journal, 17(4), 368-392. https://doi.org/10.1108/13527601011086586
    12. Filimonau, V., Derqui, B., & Matute, J. (2020). The COVID-19 pandemic and organisational commitment of senior hotel managers. International Journal.of.Hospitality.Management,.91,.102659. https://doi.org/10.1016/j.ijhm.2020.102659
    13. García Lirios, C. (2021). Modelling labor commitment towards COVID-19 in a public hospital in central México. Gaceta Médica Boliviana, 44(1), 34-39.
    14. Gooderham, P. N. (2007). Enhancing knowledge transfer in multinational corporations: a dynamic capabilities driven model. Knowledge management.research.&.practice,.5(1),.34-43. https://doi.org/10.1057/palgrave.kmrp.8500119
    15. Kaplan, M., & Kaplan, A. (2018). The relationship between organizational commitment and work Performance: a case of industrial enterprises. Journal of Economic and Social Development, 5(1), 46-50. http://hdl.handle.net/20.500.11787/1776
    16. Ko, M. C. (2021). An examination of the links between organizational social capital and employee well-being: Focusing on the mediating role of quality of work life. Review of Public Personnel Administration, 41(1), 163-193. https://doi.org/10.1177/0734371X19865996
    17. Kothari, C. R. (2004). Research Methodology: Methods and Techniques (Second ed.). New Age International.
    18. Kroll, A., DeHart-Davis, L., & Vogel, D. (2019). Mechanisms of social capital in organizations: how team cognition influences employee commitment and engagement. The American Review of Public Administration, 49(7), 777-791. https://doi.org/10.1177/0275074019851894
    19. Lee, T. W., Ashford, S. J., Walsh, J. P., & Mowday, R. T. (1992). Commitment Propensity, Organizational Commitment, and Voluntary Turnover: A Longitudinal Study of Organizational Entry Processes. Journal of Management,.18(1),.15-32. https://doi.org/10.1177/014920639201800102
    20. Lombardi, S., Sassetti, S., & Cavaliere, V. (2019). Linking employees’ affective commitment and knowledge sharing for an increased customer orientation. International Journal of Contemporary Hospitality Management. https://doi.org/10.1108/IJCHM-03-2018-0261
    21. Meyer , J. P., & Allen, N. J. (1984). Testing the “Side-bet Theory” of Organizational Commitment: Some Methodological Considerations. Journal.of.Applied.Psychology,.69(3),.372–378. https://doi.org/10.1037/0021-9010.69.3.372
    22. Meyer, J. P., & Allen, N. J. (1987). A Longitudinal Analysis of the Early Development and Consequences of Organizational Commitment. Canadian Journal of Behavioural Science / Revue anadienne des sciences.du.comportement,.19(2),.199-215. https://doi.org/10.1037/h0080013
    23. Meyer, J. P., & Allen, N. J. (1991). A Three-component Conceptualization of Organizational Commitment. Human Resource Management Review, 1(1), 61-89. https://doi.org/10.1016/1053-4822(91)90011-Z
    24. Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The Measurement of Organizational Commitment. Journal of Vocational Behavior, 14(2), 224-247.
    25. Nahapiet, J., & Ghoshal, S. (1998). Social capital, intellectual capital, and the organizational advantage. Academy of management review, 23(2), 242-266.
    26. Parzefall, M. R., & Kuppelwieser, V. G. (2012). Understanding the antecedents, the outcomes and the mediating role of social capital: An employee perspective..Human.Relations,.65(4),.447-472. https://doi.org/10.1177/0018726711431853
    27. Porter, L. W., Steers, R. M., Mowday, R. T., & Boulian , P. V. (1974). Organizational Commitment, Job Satisfaction, and Turnover among Psychiatric Technicians. Journal of Applied Psychology, 59(5), 603–609. https://psycnet.apa.org/buy/1975-06351-001
    28. Powell, W. W., & Snellman, K. (2004). The Knowledge Economy. Annu. Rev. Sociol, 30, 199-220. https://www.jstor.org/stable/29737691
    29. Pierce, J. L., & Dunham, R. B. (1987). Organizational Commitment: Pre-employment Propensity and Initial Work Experiences. Journal of Management,.13(1),.163-178. https://doi.org/10.1177/014920638701300113
    30. Putnam, R. (2000) Bowling alone: the collapse and revival of American
      community.      Simon and Schuster.
    31. Santos, V., Goldman, A., & De Souza, C. R. (2015). Fostering effective inter-team knowledge sharing in agile software development. Empirical Software.Engineering,.20(4),.1006-1051.https://doi.org/10.1007/s10664-014-9307-y
    32. Wiener, Y. (1982). Commitment in Organizations: A Normative View. Academy of.Management.Review,.7(3),.418-428. https://doi.org/10.5465/amr.1982.4285349
    33. Wong, A. K. F., Kim, S. S., Kim, J., & Han, H. (2021). How the COVID-19 pandemic affected hotel Employee stress: Employee perceptions of occupational stressors and their consequences. International Journal of.Hospitality.Management,.93,.102798. https://doi.org/10.1016/j.ijhm.2020.102798
    Publication date:

    26 April 2023

    Subscribe for latest updates

    Indie folks start out by making something they want to read, that tell stories they want told..

    Subscribe